Question 1

How much is your retainer?

Accepted Answer

First and foremost there's a completely free consultation to see if this is a right fit for the both of us. Then if we decide to move forward, we can discuss whether a retainer, a la carte service, or being on your weekly payroll would better suit your needs.

Question 2

What does your retainer get me?

Accepted Answer

Beyond day-to-day web support, my retainer includes guidance, project help, and direct access to me when questions come up. Whether you’re planning a new website, running ads, or solving problems, I’ll help you make clear, practical decisions and get things done.

Question 3

What doesn't your retainer get me?

Accepted Answer

My retainer covers consulting and project work. I’ll also show you how to get your online needs handled without overspending. Once you see how it works, it’ll be clear why I call myself your online “general contractor.”

Question 4

Do you build websites?

Accepted Answer

Yes.

Question 5

Do you design logos, Facebook banners, ads, and other graphics?"

Accepted Answer

Yes.

Question 6

Can you get me listed on Google Maps?

Accepted Answer

Google drives the majority of online searches, and map listings appear before standard results. Ranking in the top three can significantly increase website traffic. Together, we’ll make sure that traffic converts into sales and build a marketing plan that supports consistent growth.

Question 7

Do you do search engine optimization (SEO)?

Accepted Answer

Yes.

Question 8

How long do things take?

Accepted Answer

Ah — the million-dollar question.

If you’ve ever been given a guaranteed timeline for how things show up and grow online, forget it. The honest answer is: it depends. There are a lot of moving parts, and no two businesses — or situations — are the same.

Some things can have clear timelines, like website builds. But even then, life happens. Schedules change, priorities shift, things come up. This is my full-time job — it may not be yours — and that’s exactly where having me as your “web guy” pays off. I keep things moving forward so progress doesn’t stall.

The goal is always to stay ahead of the curve — being proactive instead of reactive, and making improvements before they’re urgently needed. That’s how real growth happens.
So how long does it take?

The best answer starts with a conversation. Give me a call and let’s talk through it.

Question 9

Do you do social media advertising?

Accepted Answer

Yes.

Question 10

Do you work with email marketing and automation?

Accepted Answer

Yes.

Question 11

Can you build me an online store? Yes - and some.

Accepted Answer

I’ve worked with a wide range of inventory systems, POS platforms, and payment processors, and I also have experience with order fulfillment and dropshipping. If you’d like to talk through the size or scope of your project, give me a call and I’ll let you know how I can help.

Question 12

Do you fix email problems?

Accepted Answer

Every single day. Call me.

Question 13

Do you work with PPC Ads and Google AdWords?

Accepted Answer

Yes.

Question 14

Do you fix website problems?

Accepted Answer

Every single day. Call me.

Question 15

Does your retainer include "management" of my online presence?"

Accepted Answer

Short answer: yes.

With my retainer, I’m actively working on your business every week. That might mean updating content, improving SEO, scheduling emails, or digging into analytics to make things perform better.

Question 16

Can you help me get more positive reviews on Google and Facebook?

Accepted Answer

Yes. I have specialized in the capture of new, and management of negative reviews for years.

Question 17

Can you remove negative reviews?

Accepted Answer

Actually, yes. It is now possible to bring to the attention of Google Developers a negative reveiw that is out of character when compared to your other reviews. This is why rememebring to build a consistant reveiw base is so important. Please call me to dicsuss this further.

Question 18

Can you help me accept payments and bookings online?

Accepted Answer

Yes.

Question 19

Can you help me create video ads and professional voice overs?

Accepted Answer

Yes.

Question 20

Explain "Online General Contractor"

Accepted Answer

Think of this like remodeling a house. A general contractor doesn’t just manage the job — they often do some of the work themselves and bring in help where needed.

Web projects are no different. I handle much of the work personally, and when something falls outside that scope, I coordinate the right people, explain the costs clearly, and keep everything moving. That’s my role as your online general contractor.

Question 21

What's the next step?

Accepted Answer

If you’re interested in working together to grow your online presence, the next step is simple — give me a call or send a text. We’ll spend about 15 minutes talking through where you are now, what you’re aiming for long-term, and what success really looks like beyond just “more sales.” From there, I’ll map out the best path forward.